Mantel Clocks Westminster Chime with no Pendulum (floating balance)

Winding the clock

To wind the clock use the enclosed key. Turn key clockwise until it stops (about 3 1/2 turns on the left winder and about 4 1/2 turns on centre and right winder. The centre winder is for the timekeeping, the right winder is for the quarter-hour chime, and the left winder is for the hour strike.

Chimes

Your clock chimes the Westminster melody every 15 minutes. The chime shut-off is located inside the back of the clock case at the right side of the movement (see photo 1) with a red plastic bushing.

Lever up = chime

Lever down = silent

Setting the clock

The minute hand (long hand) may be moved clockwise or counterclockwise to set the clock to the correct time. Never turn the hour (short) hand, it moves automatically. After two hours the chimes will be automatically synchronized.

Regulating the clock

To make the clock go slower or faster, turn the regulating screw that is shown in the upper right of picture 3.

To make clock go slower: turn screw clockwise.

To make clock go faster: turn screw counterclockwise

Picture 1 showing location of chime shutoff lever for Westminster chime models

Sometimes the lever is through the dial and can be used from the front.

Picture 3 showing the regulator for adjusting the timekeeping. The screw at the very top right is turned with a screwdriver. Make only a small adjustment each time (about 1/16 of a turn).

Clockwise = slower

Counterclockwise = faster

the pendulum.

Maintenance

To maintain the clock you should have it checked and serviced every 4-5 years. Do not attempt to oil a clock yourself. This should be done by a qualified repairer. Over-oiling a clock can affect the running and condition of the clock.

How we work

Collection and Inspection Service

Free clock collection and inspection service with no obligation. Includes a detailed condition report, fixed-price quote and estimated timescale.

We are a specialist clock workshop offering a full collection and delivery service. Upon request, we will arrange an appointment to collect your clock from your address.

Once it arrives at our workshop, we will conduct a thorough inspection and provide a detailed condition report, a fixed-price quote for the required work and an estimated completion timescale.

This service is free and without obligation. If you choose not to proceed, we will return your clock at no cost.

Repair Process and Payment Terms

Clear and transparent clock repair process with a 50% deposit upfront and balance due upon completion. High-quality craftsmanship guaranteed.

If you decide to proceed with the repair or restoration, we require a 50% deposit upon instruction. The remaining balance is payable once the work is completed, prior to delivery.

Our skilled team ensures all work is carried out to the highest standards, with clear communication throughout the process.

Delivery, Setup and Care Guidance

Clock delivery and setup service with expert care guidance. Typical turnaround time 10 weeks.

Once the work is complete, we will schedule an appointment to deliver and set up your clock. During delivery, we will explain the best practices for operating and maintaining your clock.

Typical turnaround times for servicing and repairs are 10 weeks.